Issues with LedHolidayLighting.com?????

[ProLawn]

Anyone else have problems getting in touch with LedHolidayLighting.com? Ive been calling them for 4 days. Nobody answers the phone. Ive left 2 messages and still no response.

[John]

Yeah,

There's a 26 page thread on PC with people having trouble with their orders, and no (or very little) communication from Travis.

I ordered 106 strings on the presale in March. I was shipped only 96 strings, and of those only 48 were what i ordered.

Been trying for 3 weeks to find out the status of the missing ten strings and what to do with the 48 strings I was shipped that are wrong. Was finally told by Travis that the wrong 48 strings were sent to me because he couldn't find the ones I ordered last March.

The missing strings he still is trying to find, me thinks he shipped them to somebody else. In my opinion when you preorder in March, pay your 50% deposit, there is no excuse for loosing the inventory and shipping something else just for the heck of it.

Plus the stuff he did ship, he charged my credit card 3 weeks before he even sent a tracking number, then it was 5 days later until UPS received the shipment from Travis.

Good luck in dealing with him.

I ordered 312 stings from Paul at CDI in January, and received 312 correct strings in May.

[TGabriel]

And I only order 32 strings, 8 strings each in 4 colors. I received my order in Sept minus the 8 strings in blue. Sent e mail to Travis about it and he stated blue is coming. I email yesterday again about it and no answer yet, still waiting. Almost 6 week now. Paul will get all my orders from now on.

[ProLawn]

OH NO!! Thats not good. My entire display hinges on an order I placed with him last week. I placed orders with LOR, ChristmasLightShow, Action Lighting and Travis, all the same day. Ive recieved all of my orders except his!!!! Please. Please. Please.............find a happy place........SERENITY NOW!

[John]

Well you might be in luck. From some of the posts on PC, people placing recent orders (at prices higher then the presale) are getting inventory and their orders are being shipped.

It seems like (from my experience and others that posted) that those of us that ordered last March can't seem to get our orders and products shipped correctly. We are told he can't find our stuff.

Amazing to me that he seems to have plenty of inventory to sell lately at higher prices though.

Just my opinions, and yeah, I think the black helicopters are also circleing around too.

[IATCUYB]

Same here.

It's been a month since I got my order and have yet to hear from anyone about where the rest of it is...... if you get a responce please let us know.

[ProLawn]

I just got an email from him saying that the order did ship out. I hope its the complete order. At least I can breath a little easier now.

[John]

Same here.

It's been a month since I got my order and have yet to hear from anyone about where the rest of it is...... if you get a responce please let us know.

Craig,

I suggest you bug the H**l of him, until you hear something. Even threaten to file a dispute with the card company.

Noticed that Prolawn said he ordered last week and his order is being shipped.

Something just doesn't "seem right" here. Funny way of doing business.

[TGabriel]

Got the remaining part of my order today. My order is complete and no wrong pieces. Lucky me.

[pokrplr]

Guess this is kind of late BUT, I did order from him BEFORE I read all the nightmare stories, It was an end of year clearance stuff. Paid for the order through paypal and like the rest of you never received it. Could not contact them, email, phone calls, nothing!! So, filed a dispute with PP and presto, after 30 days, the money was back in my account. Found CDI's site, placed an order for closeout items and 2 days later the boxes were on my door! With that in mind, Paul from CDI got my $2k order this year ... And I have NO regrets! Also ordered from Holiday Lighting, no worries either. Brian has been fantastic! Live & Learn